Shopko.com is a retail chain founded in 1962 which specializes in clothing for men, women and children. Shopko Company also serves a wide variety of home needs such as bedding, linen, furniture and child toys etc. The company regularly seeks valuable feedback from the customers who have recently visited their restaurants.
Shopko.com/crsurvey is an online questionnaire webpage meant to get feedback from the customer regarding the customer experience, whether they liked the clothing collection, what they feel about the general ambience and the overall staff attitude. The feedback helps Shopko to continually improve their services, their responsiveness to customers in a bid to cement the relationship that exists between the company and their clients. This article will detail all the intricate details of this survey.
What Do You Need Before You Can Take The Survey?
• You should be 18 years of age or older.
• You can avail only 4 times per month.
• You are required to have the latest receipt from your last visit to Shopko.
• You have to take the survey within 30 days of your last visit to Shopko.
• Ensure that you have a good internet connection.
• You can use any of your devices e.g. smartphones, tablets etc. to access the webpage.
• Please keep your paper and pen ready to make note of the validation code.
A Guide On How To Take The Feedback Survey
• On the survey main page, the company thanks you for taking your time to provide the feedback, so that it can improve its customer experience in future. The main page also has the picture of a sample receipt to help you locate the store number, barcode number etc., on your receipt
• Enter the 4 digit store number present on your receipt. You will get this number on the bottom portion of your receipt below the bill amount.
• Next, enter the date and time of your visit to Shopko.
• Then enter the barcode number present on your receipt. It will be present on the bottom side of your receipt.
• After entering information, click “Start” and you will be taken to the questionnaire page. Please read the questions thoroughly and answer only when you have understood the question completely.
• After answering the question, click next to move on to the next question.
• After completion of the questionnaire, you will be provided with the validation code. Please take note of the validation code and write it on the back of your receipt.
Shopko takes customer feedback seriously and they work relentlessly to improve their customer experience. The customer feedback has helped the company to enhance the customer experience with each new visit.
As a way of thanking the customers for giving their feedback, Shopko provides gift card for the customers by sweepstakes option in which there is a lucky draw for a prize of one 250$ gift card every month. You can avail the sweepstakes by calling the company’s toll free number.
- Shopko Customer Feedback Survey Link: www.shopko.com/crsurvey
- Shopko Official Website: www.shopko.com