Smashburger is a fast food restaurant chain founded in 2007, which specializes in delicious smash burgers with authentic local taste. It has a presence in 32 states of the US. Smashburger Company is famous for their unique handcrafted burgers which are smashed, seared and seasoned to order using 100% fresh beef. The company regularly seeks valuable feedback from the customers who have recently visited their restaurants.
Smashburgersurvey.com is an online questionnaire webpage used to get feedback from the customer regarding the customer experience, what they liked about the service, ambience, and cleanliness etc. The feedback helps Smashburger to continually improve their services, their responsiveness to the customer etc. so as to improve the customer satisfaction in the future.
This is a simple feedback survey which will take you just about 5 minutes for you to complete.
Conditions necessary before taking the survey
· You should be 18 years of age or older.
· You are required to have the latest receipt from your last visit to Smashburger.
· You have to take the survey within 30 days of your last visit to Smashburger.
· Ensure that you have a good internet connection. It helps you to finish the survey quickly without any hassle.
· You can use any of your devices e.g. smartphones, tablets etc. to access the webpage.
· Please keep your paper and pen ready to make note of the validation code.
How To Take The Feedback Survey
· Please enter the website link www.smashburgersurvey.com on your device. You can also visit the company main page www.smashburger.com and click on the survey link on the main page of the company website.
· On the survey main page, the company welcomes and appreciates you for taking your time to provide the feedback, so that it can improve its customer experience in future. The main page also has the picture of a sample receipt to help you locate the store number, receipt number etc., on your receipt.
· Enter the store number present on your receipt. This is the number on the top side of your receipt.
· Next, enter the date and time of your visit to Smashburger.
· Then enter the receipt number present on your receipt; on the top side of your receipt.
· After entering information, click “Start” and you will be taken to the questionnaire page. Please read the questions thoroughly and answer only when you have understood the question completely.
· After answering the question, click next to move on to the next question.
· After completion of the questionnaire, you will be provided with the validation code. Please take note of the validation code and write it on the back of your receipt. You are required to show the validation code along with the receipt you have used for taking the feedback survey to avail the coupons on your next visit to any of the Smashburger fast food chain.
Smashburger takes customer feedback seriously and they work relentlessly to improve their customer experience. The customer feedback has helped the company to enhance the customer experience with each new visit.
As a way of thanking the customers for giving their feedback, Smashburger provides coupons for the customers. Coupons can be redeemed for one free burger during your next visit to Smashburger. You also have a chance to join the sweepstakes option in which there is a lucky draw for a cash prize of 1000$.
Smashburger customer experience survey: https://www.smashburgersurvey.com
Smash burger official website link: https://www.smashburger.com